T27G change programmable key on incoming call

[Evan_Yealink]

Dear,

From your description, the DSS/Line Key1 label can't be changed, this is by design.

But the solution of Visual Alert and Audio Alert for BLF Pickup may help. It enables to display a visual alert or play an audio alert on the phone when the monitored user receives an incoming call.
   

Visual and audio alert for BLF pickup allow the supervisor’s phone to play a specific ring tone and display a visual prompt (for example, “6001<-6002”, 6001 is the monitored extension which receives an incoming call from 6002) when the monitored user receives an incoming call. You can configure the display method of the call party information.
In addition to the BLF DSS key, visual alert for BLF pickup feature enables the supervisor to pick up the monitored user’s incoming call by pressing the Pick Up soft key. You may need to configure the directed call pickup code in advance.

Please correct me if anything misunderstood.

Regards,
Evan You