[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Dial Plan Replace Rule
Author Message
austinh Offline
Junior Member
**

Posts: 16
Joined: Dec 2015
Reputation: 0
Post: #3
RE: Dial Plan Replace Rule
(08-26-2017 07:28 AM)complex1 Wrote:  
(08-25-2017 10:05 PM)austinh Wrote:  My phone system requires a 9 before the number being called to dial out. I'm trying to create a replace rule for 911 under Settings>Dial Plan. First I created a replace rule prefix 911, replace 9911. When I dial 911 it does not add the extra 9. Then I created replace rule prefix ([0-9]xx), replace 9$1. This also does not add the 9 in front of 911, but when I dial 511 it will add the 9 and in the history it shows i dialed 9511. Any ideas as to why the phone will not add the 9 in front of 911? I am using T48G's with 35.81.0.110 firmware.


Thanks

Hi,

I have tried your settings on my T48G and have no issues.
I use the replacement rule: Prefix ([0-9]xx) – Replace 9$1
After dialing 511 and 911, I checked “Phone Call Info” and 9511 @ ip-address and 9911 @ ip-address shown in the list.
Also the 3CX PBX I’m running shows in the call log both numbers (9511 and 9911) which mean the phone sent the right phone numbers to the PBX.

What kind/type PBX are you running?
Because adding a 9 in front of 911, so dial 9911, won’t work… Is extension number 99 accidently not the voicemail number of the PBX?

Hope this will help.



Thanks for the response,

I work for a telephone company and we are doing a hosted SIP/Voip product. We are using our Genband C15 phone switch as the PBX. Extension 99 is not the voicemail number of the PBX. What I find strange is that the phone will add the 9 in front of all X11 numbers (211, 311, 411,511,611,711,811) except 911. I think I am going to try load an older version of firmware to the phone and see if that works.
08-29-2017 04:12 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Dial Plan Replace Rule - austinh - 08-25-2017, 10:05 PM
RE: Dial Plan Replace Rule - complex1 - 08-26-2017, 07:28 AM
RE: Dial Plan Replace Rule - austinh - 08-29-2017 04:12 PM
RE: Dial Plan Replace Rule - austinh - 08-29-2017, 08:29 PM
RE: Dial Plan Replace Rule - austinh - 09-01-2017, 04:57 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Key pad speed dial FAILS from non-default account jseeley 1 981 09-08-2023 05:56 AM
Last Post: jseeley
  History Dial Back option number@ip Marcelve 1 1,115 08-18-2023 03:23 AM
Last Post: Marcelve
  Speed Dial to a specific phone? prestigefac 0 1,109 02-06-2023 12:11 AM
Last Post: prestigefac
  Creating Pause in Speed Dial on T42S tcodispot 1 4,480 12-16-2020 05:47 AM
Last Post: Yisroel_MongoTEL
  Outgoing Calls only works with 10 digit dial - Skype for Business jvoros 1 6,100 01-15-2020 04:03 PM
Last Post: bpodulka
  Speed dial Key adds pickup code when it shouldn't chrischevy 1 5,234 12-10-2019 03:14 PM
Last Post: JaredBusch
  T48S/G dial plan sprintership 8 13,612 10-21-2019 01:02 PM
Last Post: jolouis
  T46S Speed dial problem chrischevy 3 9,083 12-03-2018 02:24 PM
Last Post: jolouis
  Dial plan - Login for specfic accounts WKU 4 9,052 08-29-2018 07:17 AM
Last Post: WKU
  T42G Pause in speed dial mcbsys 1 6,565 02-16-2018 05:42 PM
Last Post: ebtsup

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication