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T48G Parking Call - Wazo - Version: 17.11 "Phoenix"
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Van Offline
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Posts: 3
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Post: #3
RE: T48G Parking Call - Wazo - Version: 17.11 "Phoenix"
Hi,

been using the same setup (Wazo, Yealinks) and spent some time earlier today trying to figure this out.
What worked for me is the guide here: http://sip.gr/downloads/How%20to%20use%2...0Phone.pdf

I can park calls and also have BLF feedback on the phone.
Please note that autoprovisioning from Wazo didn't work for me for these settings, so used the phone web interface.

Also, make sure that you check the parking strategy in Wazo, so that it always picks the first slot, not the next one. You may also have to restrict the number of parking slots to the number you expect necessary.

Try this and let us know if it worked...


(08-22-2017 04:09 PM)JasonWarren Wrote:  Hello, I am working on migrating from Incredible PBX over to Wazo and am struggle with Call Parking.

T48G Firmware 35.81.0.70
In my PBX (WAZO) confirguration, call Parking is set to ext 700 with parked calls going to ext, 751-753.

I have tried just about every configuration I can possibly think of to get this straight. Here's the current behaviour

1) BLF with Park Slots are greyed out (ext. 751,752,753)
2) PARK CALL (I have tried a type=call park, transfer, intercom, etc.) is set to 700. This is greyed out
3) When external call comes in, I can press the PARK CALL button and I immediately hear music on the caller end. I have no idea where the call goes as the presence does not show on the BLFs
4) T48G screen shows the pause icon with the word HOLD written, but not sure were it went or how to retrieve it.
08-28-2017 08:21 PM
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RE: T48G Parking Call - Wazo - Version: 17.11 "Phoenix" - Van - 08-28-2017 08:21 PM

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