[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Incoming call number recognition from Remote Phone Book
Author Message
Attila Offline
Junior Member
**

Posts: 21
Joined: Aug 2017
Reputation: 0
Post: #1
Incoming call number recognition from Remote Phone Book
Hello,

Our company recently switched to VOIP with SIP-T48G as the IP phones. I did the setup and configuration of all the SIP T48G's myself and there working great. But I have small difrences on some of these phones concerning the incomming call display and contact recognition.

all are SIP-T48G
all on firmware 35.81.0.110
all have same hardware number
all have the same configurations (except the accounts off course)
all have the same Remote Phone Book and they are all updated
Remote Phone Book number format is with the + and no spaces between numbers
all have been restarted after configuration

This is happening:
Some IP Phones display incoming calls with the + like +32xxxxxxxx and some with the 00 like 0032xxxxxxxx for a call from the same caller.
Again our Remote Phone Book number format is with the + and no spaces between numbers.

These are the 2 problems:
Contact names are not found in the RPBook on the T48G that display the incoming calls like 0032xxxxxxxx? Despite that they both have the same RPBook setup in the Directory>Settings>Search Source List In Dialling. When I change the RPBook format to dubbel zero 00 instead of the + the problem reverts to the other IP phones.
Also if I use blank spaces in the phone numbers format (+32123 45 67 89) the contact name is also not found in the RPBook

I've checked all the settings on 2 phones and was unable to detect a difference in setup or settings. hopefully there is an easy solution and this long explanation wasn't even necessary.

Thx

All Phones are T48G with firmware 35.81.0.110
08-12-2017 05:44 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Incoming call number recognition from Remote Phone Book - Attila - 08-12-2017 05:44 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S Phone doesn't ring - straight to VM - Need it to ring cobregon 0 1,454 03-07-2024 03:52 AM
Last Post: cobregon
  LDAP number label Novais 0 1,036 01-22-2024 08:23 AM
Last Post: Novais
  Call Waiting Beep glennbtn 0 1,060 12-18-2023 05:22 PM
Last Post: glennbtn
  t46u , call waiting, ring sles 1 1,821 11-30-2023 05:29 AM
Last Post: msachs
  T48U BLF Park Call not working timotel 0 1,463 09-20-2023 07:20 AM
Last Post: timotel
  T46s Veriizon as LAN only phone? Desertfabworks 0 1,346 08-21-2023 11:31 PM
Last Post: Desertfabworks
  History Dial Back option number@ip Marcelve 1 2,029 08-18-2023 03:23 AM
Last Post: Marcelve
  Model T42s and T42g, the speakerphone is enable on incoming calls Lissvazquez 6 5,165 07-28-2023 10:27 PM
Last Post: complex1
  Directory - Remote Phone Book XML Format Cloud9phone 4 20,109 07-28-2023 02:35 AM
Last Post: digiaustin
  T48G Connected handset not answering or ending call with connected handset. Pettis 4 4,237 07-27-2023 05:38 AM
Last Post: Lissvazquez

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication