Yealink T48 Cant pickup call from BLF

[support_voxia]

(08-11-2017 09:15 AM)Kevin_Yealink Wrote:  

(08-09-2017 02:09 PM)support_voxia Wrote:  Hello Yeanlink Support,

We applied on yealinkT48 BLF option to pickup call (see attached file_1), when he press to pickup call instead of *88502 it reads it as = " -- Executing [*88510381510@t-381:2] Hangup("SIP/381502-0006660a", "") in new stack"

We also tried *88, but gets error (cant dial)


please help solve issue, big client

thx

hi

If you don't set DSSkey to pick up, just press *88500, can it pick up this call?
Please also help check what's the Direct Pick Up code with your server provider.

*8 = call pickup.
but other yealink (see attached file for yealink T22 which works, we tried also *88 did not work)
works.

SSH from pbx :
"
== agi://127.0.0.1: [1502624454.760365] '*8' is not in DID database, continuing ...
== agi://127.0.0.1: [1502624454.760365] Set limit - 20
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (4 < 20) for localextensions
== agi://127.0.0.1: [1502624454.760365] Set limit - 6
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (1 < 6) for 113_out
== agi://127.0.0.1: [1502624454.760365] Re-Setting CallerID to 'Agencies Sales <385113>' ...
-- AGI Script Executing Application: (Set) Options: (CALLERID(all)=Agencies Sales <385113>)
== agi://127.0.0.1: [1502624454.760365] Setting ANI for CDRs ...
-- AGI Script Executing Application: (Set) Options: (CALLERID(ani)=113)
== agi://127.0.0.1: [1502624454.760365] Set limit - 9999
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (1 < 9999) for special_in
== agi://127.0.0.1: [1502624454.760365] Call Pickup enabled
-- AGI Script Executing Application: (UserEvent) Options: (AGICallCounterBlockAnswer,Uniqueid: 1502624454.760365,Tenant: 385)
== agi://127.0.0.1: [1502624454.760365] Closing MySQL socket ...
-- AGI Script Executing Application: (Pickup) Options: (385*59@PTMARK)
"

do you need packet from yealink too?

please help

thx



Best Regards,
Kevin