directory search options - first letter as well as contains

[Chris708]

This has been a long-time issue with regards to the search looking for that letter (or combination of letters) anywhere in the name. People will just have to search for more than just a single letter to help filter the names out better.

Regarding the listed order, I think the order comes up based on the order that the names are stored in the directory. If you have them stored alphabetically, they will come up (filtered by your search) alphabetically.

It may help to organize your directory into multiple directories. If you have a single company, you may want to organize multiple directories by department, or sections of the alphabet (A-J, K-P, Q-Z) or something like that.

We have a client with multiple sites and have all the phones showing the directories for each site so that each site has all three directories. You can then hi-light one directory (or go into the directory), press Search, and it will only search that directory.