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Audible ring when on a call
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jolouis Offline

Posts: 289
Joined: Oct 2013
Reputation: 5
Post: #2
RE: Audible ring when on a call
Unfortunately the answer is no. There was a thread about this recently when Yealink said they were going to implement this feature in the latest firmware, and then a report from one of the engineers came back saying that it was not possible to do without a major hardware change. Seems to have been a serious internal flaw in the design of the hardware, in that from all indications whoever was responsible for that never expected the possibility of having to handle more than one stream of audio at the same time.

These days it would most likely be trivial to fix by adding a second DAC/additional component to the circuit and adjusting how things are handled in the phones, but I suspect while many users have asked for it there has not been enough real demand (i.e. customer says they won't buy 5000 T48s unless this is fixed) to justify the cost of the hardware redesign/changes.

As always it's a cost/features/desires equation. (I have seen customers who wanted this, but when told it would double cost of their deployment to go with Cisco equipment continued to complain and yet never shown actual interest in the hardware change. On the other hand others have stuck with their 20 year old Nortel because "nothing is as good if it lacks something as small as that!"). YMMV
07-31-2017 02:43 PM
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Messages In This Thread
Audible ring when on a call - jholcombe - 07-28-2017, 02:35 PM
RE: Audible ring when on a call - jolouis - 07-31-2017 02:43 PM
RE: Audible ring when on a call - nolavoip - 08-06-2017, 09:37 AM

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