[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T29G Remote Phonebook no lookup for incoming call
Author Message
Chris708 Offline
Member
***

Posts: 58
Joined: Mar 2015
Reputation: 0
Post: #1
T29G Remote Phonebook no lookup for incoming call
There is an option in the T29G GUI under Directory / Remote Phone Book, to enable "Incoming/Outgoing Call Lookup'

I have enabled this, pointed to three remote phonebooks (max is 5) and tested with my cell phone---calling a DID to an auto attendant and pressing the extension # and only see: wireless caller for the incoming call (along with my cell #).

I have three remote phonebook's set up, with one containing my cell # and my name.

I also tried calling from the phone to my cell # (testing outgoing call) and it doesn't do a lookup to the remote phonebook. It does do a lookup of my call history which of course shows "wireless caller".

I created a local phone book with my cell # and name and that does do the incoming and outgoing lookup.

I thought maybe it was an issue with firmware so I upgraded the firmware to 46.81.0.110. Still I cannot get an incoming call to do a lookup into the remote phonebook.

I have two accounts set up on the phone. Does it matter that Account 2 is the account I am using to test?
Using either account and dialing out does not use the Directory to do the lookup for my cell #.

Any ideas on how to get this to work with a remote phonebook?
07-24-2017 08:54 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T29G Remote Phonebook no lookup for incoming call - Chris708 - 07-24-2017 08:54 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T58A SCA Shared Call Appearance with Call Manager cm_y 1 997 11-15-2019 09:42 AM
Last Post: Jacky_Yealink
  T29G can't hang up call unless end call is pressed Bizfon 1 826 11-14-2019 07:51 AM
Last Post: Paz_Yealink
  T29G BLF Keys going dark rjhartman68 0 1,041 04-10-2019 02:59 PM
Last Post: rjhartman68
  BLF and Call Park on T29G pureit 0 989 04-02-2019 01:36 AM
Last Post: pureit
  T29G DTMF Duration mightychrisgill 1 1,547 02-04-2019 12:50 PM
Last Post: complex1
  W56H- Remove Missed call list plainlanddental 5 4,299 01-02-2019 12:47 PM
Last Post: complex1
  T29G doesn't work Sam54 1 2,034 05-09-2018 02:04 AM
Last Post: Travis_Yealink
  T29G - Not Authorized to access the web interface shifa 2 4,814 05-04-2018 12:30 AM
Last Post: shifa
  T46G Call Fwd DSS Key enables / disables ALL fwd types MintTelecom 4 5,144 02-06-2018 05:28 AM
Last Post: Aishion_Yealink
  T29G Registration failed Roshtech 1 2,134 01-29-2018 05:37 AM
Last Post: Evan_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication