T42G: first second of audio missing (caller doesn't hear "hello" from callee)

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Threaded Mode \| Linear Mode T42G: first second of audio missing (caller doesn't hear "hello" from callee)
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Lucia_Yealink Offline

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Posts: 467

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Post: #2

RE: T42G: first second of audio missing (caller doesn't hear "hello" from callee)

HI Lasse,

May i know the other side model is also T42G?
For this problem, can you share me more information below:

1. how many seconds will be missed in the call?
2. if only one side have the issue? Or both sides can not hear the begining of the other sides?
3. i am afraid only the syslog is not enough to locate the problem.
Please kindly refer to the FAQ to collect the level 6 syslog, config,bin and pace trace:http://support.yealink.com/faq/faqInfo?id=313

As it is a random issue, please pay attention to the situation 2 in the FAQ.

4. May i know how often the issue happen? How many phones have the issue?

Best Regards
Lucia

07-24-2017 02:48 AM

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Messages In This Thread

T42G: first second of audio missing (caller doesn't hear "hello" from callee) - Lasse - 07-19-2017, 09:08 AM

RE: T42G: first second of audio missing (caller doesn't hear "hello" from callee) - Lucia_Yealink - 07-24-2017 02:48 AM

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