[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T42G: first second of audio missing (caller doesn't hear "hello" from callee)
Author Message
Lasse Offline
Junior Member

Posts: 5
Joined: Jul 2017
Reputation: 0
Post: #1
T42G: first second of audio missing (caller doesn't hear "hello" from callee)

We have a problem with our T42Gs and firmware as well as recent preceding firmwares: the first second of the answer is often not heard by the person calling, so the person who answers the phone says "hello" but the person calling doesn't hear it. Appears to be very similar to a problem reported earlier for the T28 model: http://forum.yealink.com/forum/showthread.php?tid=738

Unfortunately it does not occur all the time and we fail to reproduce it, so it's difficult to troubleshoot. Would the remote syslog level 6 logs be of any use? If so, I can activate it on a couple of phones and ask their users to report any occurrence so that I can send you the relevant logs.

Any idea how we can fix this?
07-19-2017 09:08 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
T42G: first second of audio missing (caller doesn't hear "hello" from callee) - Lasse - 07-19-2017 09:08 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46U Caller ID Bitrez66 0 113 11-25-2022 05:58 PM
Last Post: Bitrez66
  Cannot export any files T42G Telcopc 1 586 10-07-2022 01:26 AM
Last Post: Telcopc
  Yealink T42G Phone stuck at Welcome LFC 12 22,843 08-08-2022 04:16 PM
Last Post: markvdheijden
  How to show caller Phone Number when call is forwarded gijoe 0 794 05-31-2022 07:40 PM
Last Post: gijoe
  Hear the ringtone in the headset Reseau Web Plus 2 1,431 05-25-2022 11:33 PM
Last Post: Reseau Web Plus
Sad T46S: small and severe audio interruptions ronald.swaypc 0 942 04-05-2022 08:57 PM
Last Post: ronald.swaypc
  Yealink T42S and T42G Phone stuck at Welcome Pierre06 7 6,351 01-10-2022 11:36 PM
Last Post: Pierre06
  T42G - Stuck at Welcome screen clevoip 1 3,047 10-15-2021 01:28 AM
Last Post: complex1
  T48s setting outbound caller ID thunderzhao 1 3,245 09-10-2021 04:08 PM
Last Post: complex1
  Missing Directory settings GroupOne_Support 1 4,524 08-17-2021 12:52 AM
Last Post: digiaustin

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication