SOLVED: BToE Connector connection lost

[Karl_Yealink]

Hi,

Please help us to get the log and config.bin file from phone and log via BToe tool.

In phone, please access web interfce->configuration, set Global log Level and Btoe Log Level to 6 firstly.
About log of Btoe tool, you can know the method via this link: https://support.office.com/en-gb/article...n-GB&ad=GB

After setting, if face this issue, please export the phone log and Btoe log, we will check more from them.
And you can export the config.bin file from same webpage of phone.
Please export the file via Export or Import Configuration option.

Meanwhile, can I know how many phone are you using now? Is there other SFB phones?