Xml Browser using Google Firebase

[Sztaho]

(07-25-2017 06:39 AM)Karl Wrote:  

(07-24-2017 07:25 AM)Sztaho Wrote:  

(07-17-2017 05:07 PM)Karl Wrote:  

(07-14-2017 12:18 PM)Sztaho Wrote:  Hi Karl,

sure. I attach the exported log files after the error reproduction and I quote part of it where the problem seems to be.

Jul 10 16:31:17 Log [603]: DSSK<6+info > dsskey_onclick!
Jul 10 16:31:17 Log [603]: XMLB<6+info > GetFileName(/tmp/XmlBrowserFile9.xml)
Jul 10 16:31:17 Log [603]: XMLB<6+info > Download Filename is [1][/tmp/XmlBrowserFile9.xml][https://us-central1-voipxml.cloudfunctions.net/retreiveVoipXml]
Jul 10 16:31:17 Log [603]: TASK<6+info > TaskAction_ExecAction 0x2b6aa0
Jul 10 16:31:17 Log [603]: TASK<6+info > post action [0x2b6aa0] to excute
Jul 10 16:31:17 Log [603]: TASK<6+info > TryThreadMessage taskaction is 0x2b6aa0
Jul 10 16:31:17 Log [603]: TASK<6+info > HttpsDownload
Jul 10 16:31:17 Log [603]: TASK<6+info > ssl_trust[0]
Jul 10 16:31:17 Log [603]: UIMG<6+info > CMainWnd::UpdateWnd() begin draw
Jul 10 16:31:17 Log [603]: IDUI<6+info > Show :: UpdateData(IRT_ALL).
Jul 10 16:31:17 Log [603]: IDUI<6+info > UpdateData :: UpdateData iRangeMask(255).
Jul 10 16:31:17 Log [603]: IDUI<6+info > UpdateSoftkey. eState(0).
Jul 10 16:31:17 Log [603]: IDUI<6+info > StateItem.m_nId(0). StateItem.m_strHint(), strNotifyText(), strNotifyIcon().
Jul 10 16:31:17 Log [603]: IDUI<6+info > strFlashIcon(). bFlashText(0), bFlashIcon(0).
Jul 10 16:31:17 Log [603]: IDUI<6+info > PHONE_KEY_HEADSET_CTRL strLineIcon(registed_small.dob) eLineState(2).
Jul 10 16:31:17 Log [603]: IDUI<6+info > Update m_pIconList. ylVecStatusList size(0).
Jul 10 16:31:17 Log [603]: UIMG<6+info > CMainWnd::UpdateWnd() after draw
Jul 10 16:31:17 Log [603]: SCRN<6+info > DEV_MSG_KEY_RELEASED
Jul 10 16:31:17 Log [603]: TASK<6+info > dl_http_recv_to_file: return -3, code_msg : Connect Failed
Jul 10 16:31:17 Log [603]: TASK<6+info > download Fail


thank You,
David

Hi David,

I check the PCAP file, I saw the phone send Client hello to server for building up TLS connection, but the server never feedback, it cause connect fail.
Can you check why? And maybe you can using HTTP to try?

Hi Karl,
I have no influence on this part of the server, because it is a Google hosted Firebase server. I don't have any problem with other clients (browser, Fiddler, etc.) All works fine, except the Yealink phone.
Google allows only HTTPS.

thank you,
David

Hello David,

From current infomation, I can't confirm the cause.
But just suggest upgrading to latest firmware then do a test agian.
Link: http://ftp.yealink.com/?ShareToken=139CC...F0E293DA31

The link only has 30 available days.
If new firmwre still can't work, please help us to get trace files agin.
And how many phones in your side now?

Hi Karl,

I updated the firmware of the phone and now it works! Thank you for your help!