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BLF audio alert (ring)
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Travis_Yealink Offline
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Posts: 170
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Post: #2
RE: BLF audio alert (ring)
(06-17-2017 09:04 AM)Chris Barron Wrote:  Chaps,
when the current BLF audio setting came out i was delighted.
features.pickup.blf_audio_enable = 1
features.pickup.blf_visual_enable = 1
features.blf.ring_type =

But horrified to discover its a global setting for the phone - so all BLF keys assigned to cause the phone to ring in response to a call on any of the monitored extensions.

This makes it almost unusable.

Example 1- a PA supports 5 managers and wants to closely monitor calls to their phones. But the PA has 20 other users monitored on BLF where the old low level audio alert or no audio alert was adequate.

Example 2 - A receptionist answers most inbound calls but if she's not answering the call overflows to a call group of 5 people, each of whom have other BLFs populated .
The current result is the group will be audio alerted for all calls making the feature too disruptive.

Whats needed is the ability to select the Audio alert/ring setting to be made at BLF level not phone level. The setting could just be ring type under the Type 16 key.

Chris

Hi Chris,

Thanks for the feedback, we will send a feature request to our Product team and ask them to optimize this behavior, by the way, may I know how many Yealink phones do you have in total? What kinds of models are they?

Regards,
Yealink_Support
06-20-2017 08:22 AM
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Messages In This Thread
BLF audio alert (ring) - Chris Barron - 06-17-2017, 09:04 AM
RE: BLF audio alert (ring) - Travis_Yealink - 06-20-2017 08:22 AM
RE: BLF audio alert (ring) - Chris Barron - 06-22-2017, 11:45 AM
RE: BLF audio alert (ring) - ipcsolutions - 11-03-2017, 09:39 PM
RE: BLF audio alert (ring) - Chris Barron - 01-04-2018, 05:03 PM
RE: BLF audio alert (ring) - jolouis - 01-05-2018, 09:12 PM
RE: BLF audio alert (ring) - Chris Barron - 01-09-2018, 03:08 PM
RE: BLF audio alert (ring) - Chris Barron - 01-23-2018, 09:48 AM
RE: BLF audio alert (ring) - chrischevy - 05-31-2018, 02:26 PM
RE: BLF audio alert (ring) - rromano - 09-10-2018, 02:51 PM
RE: BLF audio alert (ring) - Chris Barron - 09-25-2018, 09:49 AM

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