New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P - One Way Audio With Outgoing Calls
Author Message
Kevin_Yealink Offline
Administrator
*******

Posts: 140
Joined: Jul 2016
Reputation: 1
Post: #4
RE: W52P - One Way Audio With Outgoing Calls
(06-14-2017 03:13 PM)JayFar Wrote:  Hi Kevin,

See below for answers
1. May i know if 800/866 has specially setting than other number?
- I don't believe so since we don't have issues with all 800 type numbers, is there a recommended settings? The company we use has blocked access to the base station interface.[/color]
2. If you call 800/866, how many calls will have 1-way audio issue in 10 cals?
- Its not all 800 type numbers but the ones that we run into that do have the issue that we call frequently will happen 9 out of 10 times.
3. If you call other number, how many calls will have 1-way audio issue in 10 calls.
- For the most part calls to other numbers are fine but will randomly happen when calling cell phone or a POTS line.
4. Both internal call and external call have such issue?
- Just external calls.
5. For the issue, please help export pacp,syslog,config.bin files to me. You can refer to the FAQ:
http://support.yealink.com/faq/faqInfo?id=311
6. May i know how many phones in your side?
[b]- 41 Base units with varying number of handsets[/b]

Hi Jay

We met such issue before. For the issue, please kindly go to web interface of the phone, then go to Account->Codec, then change the codec and check again.

If the issue still exist, we need your help to export pacp,syslog(level 6),config.bin files. We need to those files to do more troubleshooting.
You can refer to the FAQ: http://support.yealink.com/faq/faqInfo?id=311

Let me know if any update.

BR
Kevin
06-15-2017 01:37 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: W52P - One Way Audio With Outgoing Calls - Kevin_Yealink - 06-15-2017 01:37 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  w52p handset. Firmware keeps reverting to old version after upgrade. farrago 0 164 07-23-2017 07:00 PM
Last Post: farrago
  W52P single SIP account, concurrent conversations? LookWhosTalking 1 279 07-06-2017 04:45 PM
Last Post: jolouis
  RT20 Repeater Registration + W52P Ngwenu 1 372 06-05-2017 10:43 AM
Last Post: complex1
  W52P - No network Minerva 7 2,050 05-16-2017 12:09 PM
Last Post: Lucia_Yealink
  W52P Non audio on some external calls dstamour 3 840 05-16-2017 08:43 AM
Last Post: Kevin_Yealink
  W52P - Extension Dialing Issues adam.comws 2 735 04-07-2017 12:34 PM
Last Post: jolouis
  W52P - Handset Region and Codec CHERALEE 1 693 03-27-2017 06:17 AM
Last Post: zhangzp
  W52P drops network mannebk 20 5,166 03-17-2017 07:55 AM
Last Post: mannebk
  WAN Provisioning W52P on 3CX PBX reiddm 6 1,695 03-02-2017 06:59 AM
Last Post: Jensen
  Calls droppping after 30 seconds gnuijten 1 1,030 02-05-2017 02:01 PM
Last Post: Jensen

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication