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https://www.yealink.com/ydmp-freetrial-2020


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Multiple Accounts 1 Device
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Tyler Offline
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Posts: 3
Joined: Apr 2017
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Post: #1
Multiple Accounts 1 Device
Hey Guys,

Thanks for your help on my previous question. This question is in regards to multiple users to one device (multi-account)

We have a lot of users in our support center and we have enough issues as it is, we are concerned that having the "switch account" button there they will constantly be logged in as the wrong user and causing all sorts of problems with our employee tracking. Is there a way to password protect logging into another account and prompt the password?

Right now I have the programmable key swapping between two extensions which is great and all, but we want it to be every time they switch they have to type in the password. I know there is a roundabout way where they have to go into the account settings on the phone, type admin, etc. then type in the password that way, but that's not convenient especially considering we have freepbx auto-generate our passwords.

Is there a way to prompt the user to type in a password before switching users?
06-05-2017 08:40 PM
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Messages In This Thread
Multiple Accounts 1 Device - Tyler - 06-05-2017 08:40 PM
RE: Multiple Accounts 1 Device - jolouis - 06-12-2017, 01:17 PM
RE: Multiple Accounts 1 Device - Phonism - 06-14-2017, 02:40 PM
RE: Multiple Accounts 1 Device - Fraukas2 - 06-19-2017, 06:12 PM

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