[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM
Author Message
joao.schlemm Offline
Junior Member
**

Posts: 6
Joined: Jul 2016
Reputation: 0
Post: #3
RE: Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM
(06-02-2017 04:17 PM)Kevin_Yealink Wrote:  
(05-29-2017 03:11 PM)joao.schlemm Wrote:  Hey there,

We started use of Yealink Terminals with Cisco CUCM with some sucess. Everything goes fine until when we need to enable forwarding calls from a SIP terminal Yealink T19 E2 model (firmware 53.81.0.110) or W5P model (firmware 25.73.0.40). The problem is that when we do the deviation the call does not progress, tells that the number does not exist, despite the number is correct.
The phones are registered correctly on the CISCO Call Manager (CUCM version 6.2.24096-2).
Thanks in advance,

Regards

Hi

For the issue, when you call directly, i think it work well, right?

I'm afraid that the issue was caused by compatibility. As you know, Cisco use private protocol.
To solve this issue, i need pacp,syslog,config.bin files to do more troubleshooting. You can refer to the FAQ: http://support.yealink.com/faq/faqInfo?id=311
I also need your help to export syslog,pacp from cisco side.

May i know how many phones in your side? Is there new projects if you pass testing yealink with cisco?

BR
Kevin

Hello Kevin,
You are right, everything works very well, despite the call forwarding and also the Music on Hold (but we can survive without the last for a while!) Wink
By the way, Cisco Call Manager can handle Third party phones as well with their own phones. Features like Transfer, Hold, Conference, Auto Redial, LDAP works like a charm!
Recently we approve Yealink T19 E2 Phones as the alternative to the Cisco basic Phones. In our environment we have something like 3.000 IP phones and other 4.000 conventional TDM, that we are planing to migrate in the next years with the new projects.

Attached are the two cenarios, the first with a normal call (Ext. 7235 call to Ext. 5065) and the other with the Call Forward feature activated (Ext. 6321 call to Ext. 7235 forwarded to Ext. 5065). As we can see, the Yealink handle well with the transfer, but when activate the Call Forward, the Cisco Call Manager answer is "Call cannot be completed as dialed", like the number does not exist (we tried with all possible combination, but with no sucess!). About the Cisco syslog, pacp we can provide as soon as we build the lab.

Thanks in advance,

Best Regards


Attached File(s)
.zip  Yealink T19 E2.zip (Size: 390.36 KB / Downloads: 3)
06-05-2017 11:58 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM - joao.schlemm - 06-05-2017 11:58 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Which Yealink USB headset complies with T2xG/T2xP series ? oliv 2 3,997 02-08-2023 09:30 PM
Last Post: oliv
  Forwarding - Action URI - T23G matiasarw 0 5,278 03-14-2021 08:13 AM
Last Post: matiasarw
  how to connect yealink T23G to mikrotik openvpn server m.taghavi 4 16,028 10-11-2020 11:31 AM
Last Post: bozko
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 13,410 09-14-2020 03:49 PM
Last Post: complex1
Lightbulb Yealink T28P Firmware Upgrade Fails Michelth 11 59,798 06-27-2020 10:13 AM
Last Post: complex1
  Low volume yealink T21p miesvictor 2 10,030 12-05-2019 11:35 PM
Last Post: miesvictor
  MoH with Yealink T2X Phones Headon_Support 2 19,054 04-19-2019 02:27 AM
Last Post: Helia_Dar
  Yealink T27G Not Working With 802.1x Auth After 3cx v14 to v15.5 Upgrade KM Tire IT Support 1 8,058 10-18-2018 05:06 PM
Last Post: KM Tire IT Support
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 8,162 07-12-2018 07:28 PM
Last Post: johnkiniston
  Yealink Phones + OpenVPN Ramkumar 0 6,112 05-28-2018 06:14 AM
Last Post: Ramkumar

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication