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T46G Display the external number after forwarding
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Klaus_Yealink Offline
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Post: #2
RE: T46G Display the external number after forwarding
Hi Andy,

From your description, I think you mean the below scenario:

1. External phone number 1234 call your phone A (internal extension number 1000), phone A ring.
2. you press "forward" key, then press "BLF key" to FW this call to phone B
3. but phone B LCD still show phone A's call id, so you want phone B show call id 1234, am I right?

If yes, I suggest you do the below steps:

1.upgrade to the latest firmware:

http://support.yealink.com/documentFront...umentId=10

2.reset the phone, then test again.

3. if this issue still exist, please try to configure the below sentence:

account.X.refresh_remote_id.enable = 1
(## if you use account 1, please replace x to 1, so it's account.1.refresh_remote_id.enable = 1)

4.if this issue still exist, please help me get the config.bin/level6 log/PCAP file of phone A and phone B, then I will do a further analyze.

About how to get these files, please refer to this FAQ:

http://support.yealink.com/faq/faqInfo?id=311

BR

klaus
05-26-2017 03:13 AM
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RE: T46G Display the external number after forwarding - Klaus_Yealink - 05-26-2017 03:13 AM

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