making a BLF type key to watch MWI for another user

[complex1]

(12-20-2016 11:43 PM)mwb12345 Wrote:  Hi,

Do you have an update to this? We are a large supplier of your phones and we have several requests to be able to monitor another Voicemail box (MWI) from their phone.

When some employees go on vacation or are out for a few days, their managers would like to monitor their voicemail box. The want to program a line/key on their phone to monitor the employee. This way they do not have to do anything unless the button lights up, then they want to push it and listen to the voicemail.

Have you been able to test or make this work based off a NON asterisk based environment?

Hi,

This is just a thought, not tested and only if you are using 3CX…

Create a new (dummy) extension, e.g. CommonVM and setup the Call Forward No Answer for each extension to go to the voicemail of the new extension.
Then on each phone, add the newly created extension as line 2 (Match the advanced settings from the main line for the WMI to work).
Then when that mailbox gets a message, all phones will notify you, and you can check it from each phone.

Hope this helps.