[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G Skype For Business not resolving skype contact names & no missed call report
Author Message
J.P.G Offline
Junior Member
**

Posts: 2
Joined: May 2017
Reputation: 0
Post: #1
T46G Skype For Business not resolving skype contact names & no missed call report
Hi Guys,

I've been testing the T46G for a few days now but I've run into 2 problems that I am unable to solve or work around and both are quite major.
I've updated a regular t46G to SFB firmware and performed a full reset, we are using Skype for business online so everything is hosted and configured through the office 365 portal.

1. When receiving a skype call and I fail to pick up I don't receive any notification about the failed call, not on the display, not in the call history. even though all options are enabled for this.

If my test account calls the phone and hangs up after 5 rings (i press disconnect on the test account) nothing shows up on the phone.


The second issue is somewhat more complicated.

As you can see in the attached picture my contact names are not resolving correctly.

All the contacts are added on the skype for business client on the PC, using their skype names and marking them as favourites on the client. They are all normal consumer skype users and all names are resolved on the PC client.

I can see pictures, and status updates on the client, but the phone only shows the status updates. I can call them without a problem, but I would like to see the normal names and profile pictures.

If I add a skype for business user that is within our S4B online environment I can see the name and profile picture.

Our federation records and external communications are enabled, it's just that the phone only remembers the first time I've added the users based on the skype names...

i've attached our config.bin file exported straight from the phone.
we are running the following version:

Version
Firmware Version 28.8.0.70 (Latest Skype for business firmware)
Hardware Version 28.2.0.128.0.0.0

and the following SFB status:

Phone Status
License Status Installed
Btoe Status Unpaired
CAP False
Server Status
Update Server Url https://webpoolAM41E07.infra.lync.com:44...device.upx
Edge Server mediaedge1E.online.lync.com ( IP: 52.112.194.77; Port: 3478)
Voice Mail Uri sip:XXXX@sdegraaf.nl;opaque=app:voicemail
Email URI XXXX@sdegraaf.nl
ABS Url https://webpoolAM41E07.infra.lync.com:443/abs/handler
LIS Url
EWS Url https://outlook.office365.com/EWS/Exchange.asmx
STS URI https://webpoolAM41E07.infra.lync.com:44...ervice.svc
Focus Factory URI sip: XXXX@sdegraaf.nl;gruu;opaque=app:conf:focusfactory
Home Server URL sippoolAM41E07.infra.lync.com ( IP: 52.112.194.90; Port: 443;transport = 2)
MRAS URL sip:sipedgeAM41E.infra.lync.com@online.lync.com;gruu;opaque=srvr:MRAS:6KQ6tZ8ZG1​​OIenR8tfDnEQAA
CallPark Server URI
Authentication info
User Type Managed
SIP Authentication TLS_DSK
Sign-in Authentication Type OAUTH
Exchange Authentication Type OAUTH
UC Policy
Simultaneous ringing Disabled
Call forwarding Disabled
Call Park Disabled
Call transfer Disabled
Delegation Enabled
Teamcall Disabled
Data Number
Calendar Number 0
Contact Number 12
Calllog Number 8
Visual Voicemail Number 0
05-23-2017 11:41 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46G Skype For Business not resolving skype contact names & no missed call report - J.P.G - 05-23-2017 11:41 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Skype for Business Web Login chapmanlg 2 21,606 02-24-2022 01:02 PM
Last Post: jason.harmer
  T46s: date is 24 hours ahead (alerts/call log) primator 0 7,171 02-26-2020 01:36 PM
Last Post: primator
  Disable searching Skype Directory? MattR 2 17,800 02-07-2020 04:37 PM
Last Post: Reynaldo
  Yealink T46G-Why wont my BLF Key flash Brian1949 1 8,528 01-17-2020 02:25 AM
Last Post: Brian1949
  Uploading Skype Firmware on T46 running 28.83.0.55 Timothy 1 9,615 05-15-2019 06:15 AM
Last Post: Mike_Yealink
  SFB on T46G Romeo 1 9,183 04-25-2019 08:49 PM
Last Post: jvoros
  Yealink T46S & T46G one way audio intermittent issue Byron13 0 8,414 01-23-2019 04:35 AM
Last Post: Byron13
  Problem after update firmware t46g Paulo Batista 1 10,662 09-21-2018 09:56 AM
Last Post: complex1
  Call history not working correctly NSGWaymack 5 20,456 06-24-2018 01:03 PM
Last Post: Jensen_Yealink
  T46G - BLF no work, Lamps wrong status ghostoll 4 12,569 02-08-2018 08:02 AM
Last Post: Lucia_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication