[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T38G Continues to ring after outbound call connects
Author Message
srcurtis Offline
Junior Member
**

Posts: 10
Joined: Mar 2015
Reputation: 0
Post: #1
T38G Continues to ring after outbound call connects
Hi

I'm not sure if this is phone specific as most of our phones are T38G's.

When calling a remote party from a T38G (via asterisk) over public WAN we often experience connection difficulties. I would estimate 40% of the time. Sometimes the problem can not present itself for a week or so and then reappears.

The problem is with remote phones calling into the asterisk server / T38G phones.

When a call is placed from the remote phone into the office and the call is answered, the remote calling party hears speech but the phone continues to 'ring', i.e. the remote party still hears ring tone in the ear and the phone continues to show the animated arrows typically seen when calling.

Phones are running firmware 38.70.0.172 as we make use of multicast IP and I cannot be sure if there is any updated firmware available that supports this.

Any help would be much appreciated.

Thanks

Steve
05-03-2017 12:48 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T38G Continues to ring after outbound call connects - srcurtis - 05-03-2017 12:48 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP50 ends call in some phone trees TRK45 0 1,042 05-10-2023 12:19 AM
Last Post: TRK45
  W60B - LDAP - Missing names in call history Scherm 0 1,045 03-07-2023 02:06 AM
Last Post: Scherm
  MP56 - MS Teams Call Queue name not showing grahamhosking 1 3,293 03-03-2023 05:59 AM
Last Post: MSinclair@bunker.technology
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 1,685 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP50 won't initiate a call on a Mac (Big Sur) computer? microdaft 2 7,325 05-31-2022 01:54 AM
Last Post: Christianpoulton
Brick MP50 stuck after call transfer af@benenden.school 4 8,965 12-22-2021 07:24 PM
Last Post: af@benenden.school
  Cannot disable audible Park notifications during active call livehappy42 3 5,313 11-13-2021 09:11 AM
Last Post: livehappy42
  T57W Call Park Alert bcramer 1 5,783 10-29-2021 05:33 AM
Last Post: livehappy42
Sad T22P No Sound on Call Pick Up oaltinsoy853 1 5,074 10-19-2021 07:22 PM
Last Post: complex1
  T58 Call Park and Transfer Problems user42491 1 5,321 08-03-2021 09:24 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication