[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Huge T42G problem
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Antal Offline
Junior Member

Posts: 4
Joined: Apr 2017
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Post: #6
RE: Huge T42G problem
(04-26-2017 02:51 PM)Andrew_Yealink Wrote:  Hello,
This is Andrew from Yealink Technical Support Team, nice to work with you.

From your detail description for the problem, it is RPS that cause it,
Please contact your vendor or distributor to remove the MAC of your phone from the RPS. So you need to send the MAC address to them. Thank you.

By the way, you can log into phone website page path :
Settings -> Auto provision -> Server URL

Then check if there is someone provisioned your phone.If yes , you can also delete the whole URL if needed ,but note that delete the whole URL may affect the provision of other settings like account or directory setting.

Any question, please let me know.
Best Regards,

Hello Andrew,

Thank you for your answer.

The phone is factory reseted all data box empty.

Maybe possible contacting the previous provider.

Although it may be terminated.


04-26-2017 03:19 PM
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Messages In This Thread
Huge T42G problem - Antal - 04-23-2017, 10:06 AM
RE: Huge T42G problem - Antal - 04-23-2017, 07:21 PM
RE: Huge T42G problem - jolouis - 04-24-2017, 01:32 PM
RE: Huge T42G problem - Antal - 04-24-2017, 02:31 PM
RE: Huge T42G problem - Andrew_Yealink - 04-26-2017, 02:51 PM
RE: Huge T42G problem - Antal - 04-26-2017 03:19 PM

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