[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Ring Group omits one phone
Author Message
blake Offline
Junior Member

Posts: 3
Joined: Sep 2014
Reputation: 0
Post: #3
RE: Ring Group omits one phone
The behavior doesn't change if I spread the phones among two base units. I now have three phones on base A and two phones on base B and the same situation occurs. the 5th phone in the ring group (the one at the bottom) will not ring.

got it!

I had the same 5 phones provisioned in the DECT screen for both base units, because if you have blank's the CFG file will show a 500 internal error (3cx). I replaced the ones that I would ideally like to have blank with dummy extensions I created and now they all 5 will ring at the same time.

In case anyone else is seeing this issue, here is the link to the issue on 3cx forum that caused me to provision the same 5 phones on different base stations.


because it was extention #5 on base station #1 it wouldn't ring even though it was actually paired as phone #1 on base station # 2
(This post was last modified: 04-17-2017 07:30 PM by blake.)
04-17-2017 07:09 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Ring Group omits one phone - blake - 04-13-2017, 11:33 PM
RE: Ring Group omits one phone - blake - 04-17-2017 07:09 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Only One Phone ringing Half of the Time DerekM1992 0 5,027 11-02-2017 03:08 PM
Last Post: DerekM1992
  Remote Phone Book - I'm in multiple troubles Fx. 2 8,927 09-01-2017 08:03 PM
Last Post: Fx.
  2 Base Stations - 8 Phones - individual phones randomly do not ring on incoming calls lilarry 2 10,433 02-10-2017 04:34 PM
Last Post: lilarry

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication