Log in

**Lucia_Yealink** · 04-07-2017 06:55 AM

HI Asterix.

When the issue occured, there was a incoming call and you did not pick it up then it became a missed call. Then one thing i want to check, when it is incoming, can it show the name in the LCD? Or both the incoming and then when it is missed call, both of them just show the number but not the name?

I will wait for the level 6 syslog, config.bin and pace trace form you so we can do more troubleshooting:http://support.yealink.com/faq/faqInfo?id=313

Please note to upgrade the firmware to the latest version before you do the test, you can find the firmware here:http://download.support.yealink.com/down...1.0.70.zip

Besides, can you kindly tell me how many phones you have and how many of them have the issue?
You said it's a sporadic behaviour, then how often it will happen?

Thank you for your info in advanced.

Regards

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	t46u , call waiting, ring	sles	1	320	Yesterday 05:29 AM Last Post: msachs
	T46G recovery files	evoip	1	587	10-10-2023 12:46 AM Last Post: Yisroel_MongoTEL
	T48U BLF Park Call not working	timotel	0	454	09-20-2023 07:20 AM Last Post: timotel
	T48G Connected handset not answering or ending call with connected handset.	Pettis	4	1,548	07-27-2023 05:38 AM Last Post: Lissvazquez
	T43U T42S Call Park BLF	robm	0	704	05-19-2023 12:16 AM Last Post: robm
	T46G Multiple EXT Port	amandah	2	1,488	04-04-2023 01:06 AM Last Post: Yisroel_MongoTEL
	T46G LED blinks when screen is off	W	4	7,385	03-29-2023 05:36 AM Last Post: matthewchubb
	CallerID and LDAP	here4real	1	1,084	03-21-2023 12:20 AM Last Post: here4real
	Directed or group pickup call history	softnetvoip	1	1,257	03-08-2023 10:53 PM Last Post: softnetvoip
	Missed Call Does Not Appear in History	bcmike	1	1,577	02-01-2023 05:07 AM Last Post: complex1

Threaded Mode \| Linear Mode [T46g] Missed Call is not resolved thorugh LDAP but outgoing call is resolved
Author	Message