New to yealink

[Jez]

(03-16-2017 05:51 AM)zouym Wrote:  Hi Sir or Madam

As BT is an important customer to Yealink and they do have some special features and may do some special settings to its customer and this special setting is not report to our support team .

So in order to make your issue solved faster , we will connect our specialist who is just responsible for BT and he/she will connect with you in 24 hours through email or phone call to help you .

TKS & BR
Michael

So am I correct in thinking you don't want to help me because I mentioned the words BT... So If I remove BT from my original post it will all be fine?