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SfB Contact Favorites
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zouym Offline
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Posts: 29
Joined: Oct 2012
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Post: #2
RE: SfB Contact Favorites
hi Jim

thanks for your information .

for this question , do you mean that the phone side can't show any phone number ? or just show name and office number , then when you press details, just the same, no other numbers shown ?

or it can just show name but no any number ?

please make the issue clear to us so that we can understanding more and provide the trace file to us for future analysis, trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them and check they are useful, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=314

please send us the trace file ASAP so that your issue can be solved faster !

let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/
03-17-2017 01:24 PM
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Messages In This Thread
SfB Contact Favorites - Jim1 - 03-14-2017, 03:38 PM
RE: SfB Contact Favorites - zouym - 03-17-2017 01:24 PM

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