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https://www.yealink.com/ydmp-freetrial-2020


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Blind Transfer to Voicemail
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Paulomc Offline
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Posts: 4
Joined: Mar 2017
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Post: #1
Blind Transfer to Voicemail
Greetings - as a Receptionist, I'd like to be able to blind transfer a call directly into another user's voice mail. This is a requirement when a call comes in and requests to talk to 'Bob'. I do a consultive transfer to Bob, but Bob says he doesn't want to take the call and to send the call to his voicemail. Bob then hangs up.... That's when I'd like to tell the caller that Bob isn't available and I'll transfer him to Bob's voicemail to leave a message....but I can't find that option. Does it exist or is this a new feature request? (this can be done in the S4B desktop PC client) Thanks!
03-08-2017 01:37 PM
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Blind Transfer to Voicemail - Paulomc - 03-08-2017 01:37 PM
RE: Blind Transfer to Voicemail - Paulomc - 03-08-2017, 04:16 PM
RE: Blind Transfer to Voicemail - Paulomc - 03-14-2017, 10:30 PM

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