Forward: No Ringing at Destination Number?

[Klaus_Yealink]

Hi,

if you think this is the firmware issue, please try to download to the previous firmware, then test again.

If old firmware could work well, please send us the config.bin/ level6 log/ PCAP file of T42 and the phone which you forward, then we can check the progress between the two phones and server side, then we will check where is the problem.

In addition, since the old firmware could work well, so please send the compare files of old firmware and the latest firmware.

In my option, I suggest you do the below steps:

1.after you upgrade to the latest firmware of T42, please reset the phone firstly.

2.please try to forward to another working number, then check if it's ok?

BR

klaus