[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Phone history and miss call problem
Author Message
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #3
RE: Phone history and miss call problem
HI Sir,

Do you mean the history and the missed call can work well for the local internal calls, and fail to work for the external work, right?

The latest firmware for the T21P is 34.72.0.75. Please downlod it in the link below and then upgrade to it:
http://download.support.yealink.com/down...2.0.75.zip

After upgrade the firmware, please reset it to factory and test again.

If the problem still exist, please just provide the level 6 syslog, config.bin and pace trace for us to do further trouble shooting.
You can refer to the FAQ below to get the files:
http://support.yealink.com/faq/faqInfo?id=313

Besides, if all the 14 T21 have the issue?

Regards,
Lucia
04-06-2017 09:16 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Phone history and miss call problem - Lucia_Yealink - 04-06-2017 09:16 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  permisson to Call list on t46S ist denied wolfi30 0 54 02-26-2024 11:58 PM
Last Post: wolfi30
  permission denied to call list wolfi30 0 109 02-23-2024 08:54 PM
Last Post: wolfi30
  MP54 Call Forwarding pureit2018 0 405 11-23-2023 07:58 AM
Last Post: pureit2018
  Enhanced DSS Key - Conference Call joe1st 0 446 11-11-2023 05:27 AM
Last Post: joe1st
  Unable to Answer call without pressing Line 1 TheKirbyGroup 0 559 11-03-2023 11:04 PM
Last Post: TheKirbyGroup
  Yealink T28 setup audible ring on 2nd incoming call JeffWilkinson 20 85,538 10-18-2023 12:59 PM
Last Post: sles
  2-way paging with no indication on phone nolto 1 1,615 05-11-2023 11:20 PM
Last Post: Yisroel_MongoTEL
  Picking up a call does not display Caller's Name oliv 0 1,199 04-19-2023 04:25 PM
Last Post: oliv
  T57W - Using the Phone Directory bill@wesimplifyit.com 0 1,015 04-14-2023 12:41 AM
Last Post: bill@wesimplifyit.com
  W70B - 3CX phone book is not displayed completely ChrisGER 1 4,647 03-19-2023 07:31 PM
Last Post: thomas32

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication