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Phone history and miss call problem
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Lucia_Yealink Offline
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Posts: 470
Joined: Aug 2016
Reputation: 4
Post: #3
RE: Phone history and miss call problem
HI Sir,

Do you mean the history and the missed call can work well for the local internal calls, and fail to work for the external work, right?

The latest firmware for the T21P is 34.72.0.75. Please downlod it in the link below and then upgrade to it:
http://download.support.yealink.com/down...2.0.75.zip

After upgrade the firmware, please reset it to factory and test again.

If the problem still exist, please just provide the level 6 syslog, config.bin and pace trace for us to do further trouble shooting.
You can refer to the FAQ below to get the files:
http://support.yealink.com/faq/faqInfo?id=313

Besides, if all the 14 T21 have the issue?

Regards,
Lucia
04-06-2017 09:16 AM
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RE: Phone history and miss call problem - Lucia_Yealink - 04-06-2017 09:16 AM

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