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T46G losing DSS Key programming (partial)
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BusinessWare Solutions_Support Offline
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Post: #5
RE: T46G losing DSS Key programming (partial)
Cory,
What it sounds like to me is the phones are getting a provisioning template most likely from the host provider.
In that template the values are nulled out for the speed dials.

So what happens is you manually program the settings on the phone. All looks good.
The phone "periodically" re-downloads its config template. And all your settings are gone. (We intentionally do this on our phones so users do not customize the buttons)
This is because the template told the phone to remove them cause they are not in the template.

There are a few ways to confirm this.
You feel confident in your ability to navigate the phone? I can give you instructions.
Otherwise PM me and i can walk you through it more in detail.
01-30-2017 04:15 AM
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RE: T46G losing DSS Key programming (partial) - BusinessWare Solutions_Support - 01-30-2017 04:15 AM

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