T42G better quality than T23G?

[avayax]

(01-15-2017 03:22 PM)complex1 Wrote:  Hi,

Why are you not happy with the quality of your phones?
Do you mean the sound quality or the ease of operation?
For the ease of operation I can’t give you an answer, but if you mean audio…
- Sound not crispy enough?
- Noise level to high?
- Audio level to high/low?
- Audio stream interrupted?
- Low audio quality between phones in local LAN?
- Low audio quality between phones in local and remote offices?

Please check if all phones supports and uses the G722 codec.
Check if your PBX support the G722 codec at phone side and provider side.
Check (make sure) if your VoIP provider support the G722 codec.

Hope this helps.

With call quality issues I mean "Interrupted Audio Stream" mostly. Audio drops frequently for a few seconds on phones on local LAN. All my phones are using G722.