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T42G better quality than T23G?
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,006
Joined: Jan 2014
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Post: #2
RE: T42G better quality than T23G?
Hi,

Why are you not happy with the quality of your phones?
Do you mean the sound quality or the ease of operation?
For the ease of operation I can’t give you an answer, but if you mean audio…
- Sound not crispy enough?
- Noise level to high?
- Audio level to high/low?
- Audio stream interrupted?
- Low audio quality between phones in local LAN?
- Low audio quality between phones in local and remote offices?

Please check if all phones supports and uses the G722 codec.
Check if your PBX support the G722 codec at phone side and provider side.
Check (make sure) if your VoIP provider support the G722 codec.

Hope this helps.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-15-2017 03:22 PM
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Messages In This Thread
T42G better quality than T23G? - avayax - 01-15-2017, 07:30 AM
RE: T42G better quality than T23G? - complex1 - 01-15-2017 03:22 PM

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