Caller ID does not follow with attended transfer

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Threaded Mode \| Linear Mode Caller ID does not follow with attended transfer
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,524

Joined: Jan 2014

Reputation: 44

Post: #2

RE: Caller ID does not follow with attended transfer

Hi,

Please upgrade your phone with the latest firmware 35.81.0.25
http://download.support.yealink.com/down...1.0.25.zip

Are you using a DSS key for transfer?
If yes, please change “Transfer Mode via Dsskey” to “New Call” (Features > Transfer) and try again.
or
You can use the syntax 'account.x.refresh_remote_id.enable = 1', re-provision the phone and try again..
NOTE: you should change the X to the corresponding line. Such as if the recipient use line 1, then you should change X to 1.

Hope this helps.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

01-14-2017 03:31 PM

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Messages In This Thread

Caller ID does not follow with attended transfer - Gekko - 01-13-2017, 01:57 AM

RE: Caller ID does not follow with attended transfer - complex1 - 01-14-2017 03:31 PM

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