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Problem with Dial tone > Beep Beep
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Travis_Yealink Offline
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Post: #10
RE: Problem with Dial tone > Beep Beep
(01-22-2017 05:51 AM)Travis Wrote:  
(01-19-2017 02:55 PM)Cloud Communications Wrote:  
(01-16-2017 05:41 AM)Cloud Communications Wrote:  
(01-16-2017 01:19 AM)Travis Wrote:  
(01-13-2017 08:12 AM)Cloud Communications Wrote:  Hi Travis,

Thanks for keeping me posted.

Our firm has +XXXX Yealink devices active.
Regarding the customer, where we see the issue there are +/- 20 Yealink Phones.
At the moment we see this issue as well with other customers.


Hi,

Suggestion from our R&D team:
Please go to web interface, Features-->General information--> 180 Ring Workaround, and disable this option.

Wait for your update.

Regards
Travis
Hi Travis,

Thank you for your reply!

Changing the feature (180 Ring Workaround) doesn't fix the issue.

Note:
When I set Message '0' (Settings > Tones > Message '0') the "beep beep" disappears, but there is also no dial tone any more (just silent).

Thank you for helping us out!

Hi Travis,

Do you already had feedback from the R&D-team?
Thanks alot.

Hi,

I sent you a private message on 15th Jan, did you receive it?
Holiday Note: We will have Chinese New Year Holiday from Jan.23rd to Feb 3rd. During the period, Yealink office will be closed...

I will get back to you after we finish the holiday, sorry about that.
Hope your kind understanding.

Regards
Travis


Hi,

Sorry for late reply.

I just got feedback from our R&D team, and our engineer checked the trace files you provided, and found it's a known issue, with our new V81 firmware version x.81.0.40, the issue was fixed.

Please download from below link:
http://ftp.yealink.com/?ShareToken=7A3BB...F0313EC143

Regards
Travis
02-07-2017 04:00 PM
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RE: Problem with Dial tone > Beep Beep - Travis_Yealink - 02-07-2017 04:00 PM

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