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Problem with Dial tone > Beep Beep
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Travis_Yealink Offline
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Posts: 171
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Post: #2
RE: Problem with Dial tone > Beep Beep
(01-09-2017 08:58 PM)Cloud Communications Wrote:  Hi,

Im using an Asterisk PBX.

When calling internally to an extension with a SNOM phone, the dial tone is correct.
When I call with a Yealink phone (T4X) the dial tone stops after 3seconds and changes into a 'Beep Beep'

I already tried:
Subscribe MWI To Voice Mail - Disabled
Voice Mail Tone - Disabled
Tones > Select Country > Custom > Stutter - 0

Can anyway help? Can't solve this issue for days.

Thanks a lot!

Hi,

For this issue, suggest you:
1. Reset the phone to factory(long press the OK key for 5s) and test again
2. switch the account to see if the issue was the server side
3. if the issue only with Yealink phone, please tell me besides the beep beep, did the call established normally?
Please kindly collect trace files to me also:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data:
http://support.yealink.com/faq/faqInfo?id=311

regards
Travis
01-11-2017 09:49 AM
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RE: Problem with Dial tone > Beep Beep - Travis_Yealink - 01-11-2017 09:49 AM

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