[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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W52P drops network
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mannebk Offline
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Posts: 34
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Post: #8
RE: W52P drops network
So I fooled around with the base. (Service work doen by customer, thats bad for the reputation!)

After 5! times factory resetting the base and waiting for hours with power on it did finally find the ethernet again.

Now I will use it at the head office for my self, but it guess this is a cold solder spot. Maybe from transport the base was fine while inspecting it. (but I dont think so, since I did shake it a bit, but nothing changed)

But still, a good service is something different. If you cant reproduce the failure, talk to your customer. Usually he can tell you the failure modes and conditions.

I not even recived a note what was done with my phone while it stayed withe the service of yealink people.

up to today I was a totaly happy customer, everytime I needed a phone or a friend asked me, I told em go get a YEALINK, its a fine peace of equipment and worth the price.

Well, from now on, till the yealink service beafs up a lot, this will change.

edit: now its a solid 8h of workingtime for a warranty case YEALINK shold have solveld.

For this amount of money I could have bought 8 phones.

Yealink isnt the most expensive brand while buing their equipment, but after the first service caste, they advances many steps up on the price per unit ladder.

Cheers
Manne


-Yealink: 3x T48G and 4x W52 Base (one of em very dead) / 9x W52 Handset @ 4 locations via VPN (including cell network backup uplink and cellphon calls gateway for cellphone dail out free of charge)
-Proxmox Server in a server farm with the current freePBX as VM
(This post was last modified: 02-19-2017 09:24 AM by mannebk.)
02-19-2017 09:20 AM
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Messages In This Thread
W52P drops network - mannebk - 01-09-2017, 02:14 PM
RE: W52P drops network - Karl_Yealink - 01-10-2017, 12:16 PM
RE: W52P drops network - mannebk - 01-10-2017, 01:03 PM
RE: W52P drops network - mannebk - 01-18-2017, 02:46 PM
RE: W52P drops network - complex1 - 01-18-2017, 06:20 PM
RE: W52P drops network - Babaloo71 - 02-18-2017, 06:16 AM
RE: W52P drops network - mannebk - 02-18-2017, 11:20 AM
RE: W52P drops network - mannebk - 02-19-2017 09:20 AM
RE: W52P drops network - mannebk - 02-20-2017, 07:41 AM
RE: W52P drops network - Karl_Yealink - 02-20-2017, 11:43 AM
RE: W52P drops network - Karl_Yealink - 02-20-2017, 07:11 AM
RE: W52P drops network - mannebk - 02-21-2017, 01:05 PM
RE: W52P drops network - Karl_Yealink - 02-22-2017, 02:36 AM
RE: W52P drops network - mannebk - 02-23-2017, 08:54 AM
RE: W52P drops network - Karl_Yealink - 02-23-2017, 09:02 AM
RE: W52P drops network - mannebk - 03-01-2017, 09:15 AM
RE: W52P drops network - Karl_Yealink - 03-01-2017, 04:44 PM
RE: W52P drops network - mannebk - 03-10-2017, 12:19 PM
RE: W52P drops network - Karl_Yealink - 03-13-2017, 02:19 AM
RE: W52P drops network - Chris Barron - 03-14-2017, 02:17 PM
RE: W52P drops network - mannebk - 03-17-2017, 07:55 AM

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