W52P drops network

[mannebk]

EDIT 2017-02-24: PLEASE NOTE that the quality problem reported here was a problem of my supplier, not from the yealink support!

original post:

So, yesterday I got my w52P from Yealink-Service back.

Wow greate, its the same base with exactly the same problem, but now not even the hand set finds the base anymore!

YEALINK such SERVICE SUCKS! You pretended to repair it, but you broke it even more.

SERIAL NUMBER: 1301214102403997

Ive spend already 5h working time on this phone and shipped it on my expenses to my dealer, collected it with the car, also my fuel and time.

Go kick some buts at the german service station and send me ASAP a new base! Im still inside warranty! I wont sent you the base on my expenses again.

Put a return lable in the shipping, ill return the dead base inside a week, otherwiese you could bill me the replancement base.

Shipp to adress of http://www.hydraulikverkauf.de

(01-18-2017 06:20 PM)complex1 Wrote:  Hi Manne,

Please try next:
Is the base Powered over Ethernet, then try a Power Adapter.

I use stock yealink power supply, tried an other one form an other base. no sucess.

(01-18-2017 06:20 PM)complex1 Wrote:  Is the base connected to a switch, then try a other switch or other port.
Issue gone?

tried differnt cables, prots etc. no suscess

(01-18-2017 06:20 PM)complex1 Wrote:  Hope this helps.

No it didn't

Regards Manne