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Firmware won't upgrade to handset
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,503
Joined: Jan 2014
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Post: #2
RE: Firmware won't upgrade to handset
Quote:THew current handset firmware is 26.50.188.1 and we need to upgrade it to 61.80.0.15. Since upgrading trough the website of the base does not work,

Hi Jeroen,

There are two thing you have to know:
1. Handset with firmware 26.50.188.1 is a customized firmware (with Dutch language) from distributor Lydis and this is only running on a W52H handset.
Customers cannot upgrade this firmware. If you want to upgrade please contact Lydis support.

2. Handset firmware 61.80.0.15 is firmware for the W56H handset which is a different handset and this firmware cannot flashed into a W52H handset.
Please keep in mind that this firmware does not contain the Dutch language.

3CX v15 SP4 and W52 base on firmware 25.73.0.40 is running fine.
There is no need to upgrade the firmware (base or handset)

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-09-2017 11:23 AM
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Messages In This Thread
Firmware won't upgrade to handset - Jeroen - 01-09-2017, 07:38 AM
RE: Firmware won't upgrade to handset - complex1 - 01-09-2017 11:23 AM

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