[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P Reliability issues - Initializing data
Author Message
chrisdixon2 Offline
Junior Member
**

Posts: 4
Joined: Jan 2015
Reputation: 0
Post: #1
W52P Reliability issues - Initializing data
Dear All,

We have had the W52Ps for about 18 months now but never really got them working well. The Desktop handsets we use (T42G) all work fine so the problem is isolated to the cordless ones. We get the following issues:

1: The individual handsets will randomly have "Initializing data" on the screen
2: The base stations web interface will stop responding (monitored with Zabbix)
3: The handset cuts out saying it is 'busy'

Once you reboot the station and the handsets it all goes back to normal for a week or two, however the user can miss a call if they don't notice the phone has stopped working which is very poor in a customer service environment like ours.

We have 5 base stations and around 20 W52handsets all in constant use with no repeaters. Before these we had normal cordless phones with ATA adapters and they never had the same sort of issues (and were much cheaper). We have the latest firmware on all the handsets and bases.

Any help would be appretiated as I know this is not isolated to jsut us looking through the forum!

many thanks

Chris
(This post was last modified: 12-05-2016 09:52 AM by chrisdixon2.)
12-05-2016 09:50 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
W52P Reliability issues - Initializing data - chrisdixon2 - 12-05-2016 09:50 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Sad W52P not picking up IP Burkni 3 390 11-11-2022 06:01 PM
Last Post: complex1
  W56H with W52P Base dmvcomms 5 953 10-26-2022 03:04 PM
Last Post: poznaniak
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 5,353 04-20-2022 10:17 PM
Last Post: complex1
  W52P Firmware upgrade aunijaffer@gmail.com 5 7,601 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 4,634 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 14,125 04-11-2021 06:25 AM
Last Post: Harms_Kubiak
  Is there no call history in web management panel in W52P? poznaniak 1 6,127 08-10-2020 12:49 PM
Last Post: complex1
  W52P factory reset without password ralph 1 7,487 04-02-2020 03:05 AM
Last Post: Yisroel_MongoTEL
  W52p Repair Engineer - Pavel Zhuk 10 21,736 02-10-2020 10:30 PM
Last Post: RobertoDSM
  Action URI in W52P RRC_Support 1 6,353 10-22-2019 01:27 PM
Last Post: anonymous1669303959940

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication