[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46 + BT40 + Jabra Style
Author Message
Kevin_Yealink Offline
Administrator
*******

Posts: 204
Joined: Jul 2016
Reputation: 2
Post: #2
RE: T46 + BT40 + Jabra Style
(11-23-2016 05:04 PM)tcarter@teklinks.com Wrote:  I am having an issue on T46 with a Jabra Style BT headset. It works for a day and then will not connect. Headsets have to be deleted, phones have to be rebooted, and then follow the procedure to reconnect them for it to recognize the headsets again.

I am currently running version 28.73.193.50. The phones were running version 28.80.193.130 with the same issue. It is doing it on multiple phones using the same type of headset.

Phone = T46 28.73.193.50
Headset= Jabra Style

Any input would be appreciated! Customer is getting very frustrated with this.

Thanks,

Tim

Dear Tim

This is Kevin from Yealink support team, nice to know you.

For the issue, we need to know how many phones do you have in your side or customer side. How many phones have this issue, please kindly let me know.

You can upgrade the phone to the newest firmware to test again. If it is a bug, we will solve the bug on the newest firmware.
Firmware:http://www.yealink.com/Upload/UCOne/20161031/T46-28.81.193.15.zip

If the issue still exist, we need you kindly provider the syslog,config,bin and pacp files to me. so that we can do more troubleshooting.
For how to get them, please refer to the FAQ:http://support.yealink.com/faq/faqInfo?id=313
NOTE:you should prepare the wireshark and set the log level as 6, then reproduce the issue, so that you can get useful files to me.
For the syslog, you have to upload it to the server, then reboot the phone, the phone will capture how the headser diconnect.

To follow the issue well , you can send the e-mail to my personal e-mail:
kevin@yealink.com

BR
Kevin
11-24-2016 02:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: T46 + BT40 + Jabra Style - Kevin_Yealink - 11-24-2016 02:30 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S + EHS40 + Jabra Engage 75: does not work properly fburnat 1 7,271 10-30-2023 10:58 PM
Last Post: dreinke@702Communications.com
  SIP-T33P and Jabra Engage 75 VasiliyM6 2 2,240 03-04-2023 07:01 PM
Last Post: VasiliyM6
  Jabra Evolve 75 - Yealink T46S - Ringing In Headset gganderton 0 5,220 11-04-2020 07:12 AM
Last Post: gganderton
  T46S + EHS36 + Jabra 920 = Long delay snusnu 1 8,077 09-25-2018 07:32 AM
Last Post: complex1
  T41P + EHS36 + Jabra 920 (no call control) Mikey1 2 10,610 11-03-2017 02:57 PM
Last Post: Mikey1
  Echo problem with Jabra GN1900 Headset GHEH 3 14,935 08-08-2017 08:50 AM
Last Post: GHEH
  T48g with Jabra Speaker 810 Anitya 3 12,879 01-30-2017 11:56 AM
Last Post: complex1
  T48G and Jabra Pro 9470 admiralpest 17 68,096 12-12-2016 09:48 AM
Last Post: john889
  T27P + EHS36 + Jabra Pro 9460 DITNZ 4 14,355 05-11-2016 08:58 PM
Last Post: acerdab
  yealink T48G+ yealink ehs+ jabra 9465 acerdab 1 8,317 05-05-2016 11:03 PM
Last Post: acerdab

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication