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Action URL - Incoming Call
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Futureweb Offline
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Posts: 22
Joined: Jun 2015
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Post: #3
RE: Action URL - Incoming Call
Hi Flora,

unfortunately it won't work with those Headers.
1) We can't configure them that granular within 3CX PBX
2) We need to display much more information than that ... Information includes "which Employee spoke to caller in the previous call, when was the last Call, what was the last Call about, ...) so lot's of Information one can't just simply put within Caller ID ...
Depending on the Information shown - the appropriate staff Member should pick up the Call.

But if I can't show XML on "incoming call" I guess I can't implement such a functionality with Yealink! Undecided

Andreas
12-22-2015 05:13 PM
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Messages In This Thread
Action URL - Incoming Call - Futureweb - 06-30-2015, 12:05 AM
RE: Action URL - Incoming Call - Futureweb - 12-22-2015 05:13 PM
RE: Action URL - Incoming Call - Futureweb - 01-21-2016, 09:06 PM

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