[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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Call ended when answered
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Elaine_Yealink Offline
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Posts: 152
Joined: Aug 2014
Reputation: 4
Post: #2
RE: Call ended when answered
Dear,

This seems odd. Please help to check:

1. How many handsets that have such issue?
2. The issue happens on every call when handset is on charging credle?

Please upgrade the firmware to the latest one and test again.
Base Firmware: http://www.yealink.com/Upload/W52P/V73/F...3.0.27.zip

Handset firmware: http://www.yealink.com/Upload/W52P/V73/F...3.0.11.zip

Upgrade Guide: http://www.yealink.com/Upload/W52P/20131...rmware.zip

If problem still, please refer to the guide below to catch the config.bin, syslog(level6) and pcap and send it to support@yealink.com

http://forum.yealink.com/forum/showthrea...og#pid5356
Regards
Elaine
06-19-2015 03:16 PM
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Messages In This Thread
Call ended when answered - Marijo - 06-19-2015, 02:25 PM
RE: Call ended when answered - Elaine_Yealink - 06-19-2015 03:16 PM
RE: Call ended when answered - phanxx - 09-19-2015, 02:10 AM

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