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Complaints about silence after major firmware upgrade
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jcaruso Offline
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Complaints about silence after major firmware upgrade
We have done a couple of major version updates on some of our phones.

Updating T26 from 6.70.0.150 to 6.73.0.50

One complaint we have been getting a lot of is after the update, users say when they are talking into the phone, the line goes silent and they can't tell if the call has dropped or not. Before the update the users said they would be able to hear themselves echo a little bit when they were talking.

I thought this might be VAD or CNG but I have tested with both of those enabled, disabled, etc. with no difference.

Any idea what might have changed (I know its a huge jump in firmware versions) after the update?
06-10-2015 09:43 PM
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Complaints about silence after major firmware upgrade - jcaruso - 06-10-2015 09:43 PM

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