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PAI Caller ID into History
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JakeZ Offline
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Posts: 3
Joined: Nov 2016
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Post: #1
PAI Caller ID into History
We currently have a client that only wants to do attended transfers from reception to the other extensions. They would also like to have the caller ID follow the call so they can review the call information in the phones history.

I configured the system to pass the caller id information in the header of the call, and in the phones I set the caller ID source to PAI-RPID-FROM. This will display the caller id information while on the call but when you look in the history on the phone it only shows the extension that transferred the call.

PBX server.
Elastix 2.4.0
Asterisk 11.11.0

Phones SIP-T46G, T29G, and T27P
Firmware 45.81.0.15, and 46.80.0.25, and 28.80.0.130

We currently have them placing the caller on hold while they call on the other line and announce the call before doing a blind transfer but would like to configure the system or phones to allow for regular attended transfer with caller id in history.

Thank You
(This post was last modified: 11-29-2016 08:55 PM by JakeZ.)
11-16-2016 02:57 PM
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Messages In This Thread
PAI Caller ID into History - JakeZ - 11-16-2016 02:57 PM
RE: PAI Caller ID into History - JakeZ - 11-17-2016, 01:00 PM
RE: PAI Caller ID into History - JakeZ - 11-29-2016, 09:04 PM

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