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T48G dropping calls
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Flora_Yealink Offline
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Posts: 265
Joined: Oct 2012
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Post: #2
RE: T48G dropping calls
Hi,
When you mentioned " my calls drop ..every single call". do you mean when you make or receive a call on T48, after talking for a while, T48 will automatically drop the call?
If yes, how long the call will be dropped ?
If you change the account from Polycom to T48, the issue still exist ?
Please make sure that the T48 use the latest version, you can download it from below website.
http://support.yealink.com/documentFront...cumentId=2

If you used Broadsoft, the version is 35.73.193.50 , if not, please use 35.73.0.50

If the issue still exist on the latest version, please send us config.bin file, level 6 syslog and pcap trace that we can debug.
you can refer to below link for how to catch these information.
http://forum.yealink.com/forum/showthread.php?tid=1319
Best Regards!
Flora
05-25-2015 09:40 PM
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Messages In This Thread
T48G dropping calls - theehani1 - 05-23-2015, 01:57 PM
RE: T48G dropping calls - Flora_Yealink - 05-25-2015 09:40 PM

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