Full SIP address "Not Valid"

[ruiseixas]

(05-07-2015 05:32 PM)Yealink_Elaine Wrote:  Dear,
May I assure that you are using the web interface to dial out? What is the phone number you have?

When dialing out, we support both "name" with and without"@sip.com".

Regards
Elaine

Hi, the phone is the W52P, I didn't mention it because is this part of the forum about it. The firmware is the following:

Code:

Base: 25.73.0.27
Handset: 26.73.0.11

I'm using a XML file with all my phone book. This file looks like:

Code:

<?xml version="1.0" encoding="utf-8"?>
<root_group>
    <group display_name="All Contacts" ring="" />
</root_group>

<root_contact>
    <contact display_name="Rui (SIP)" office_number="rui" mobile_number="rui@sip.com" other_number="" line="2" ring="" group_id_name="" />
</root_contact>

When I select in the handset 'rui' it rings, when I select the full address 'rui@sip.com' it gives the "Not Valid" error. This addresses are an example.

Thanks.