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T48G Intercom Auto-answer
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Travis_Yealink Offline
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Post: #11
RE: T48G Intercom Auto-answer
(11-22-2016 02:49 PM)cm21 Wrote:  Yealink Support, to answer your questions:
1) I want an intercom button, that also monitors the status of that extension. Before I call the extension, I want to know whether they are already on the phone with someone else. That is why I want it to show the BLF status.
2) I understand the difference in the features. I was asking about how the phone handles the two different types of DSS keys "Intercom" and "BLF". It appears to me that the phone handles them both the exact same way, but just shows a different icon.
3) I understand how an Intercom call should work, but was asking what SIP headers (or similar) the phone needs to see from the server to handle a call as an Intercom call instead of a regular call.

Based on the response from "jolouis" below, he's stating that the auto-answer header (Alert-Info:answer-after=0) is what is needed.
However, I'm wondering if the phones consider "Auto-Answer" and "Intercom" to be two different things, because:
* If I set "Allow Intercom" to Disabled on a phone (and restarted just to be sure), it STILL auto-answers when given that SIP header.
* Also, at least so far, the (new?) features.intercom.headset_prior.enable setting doesn't seem to be having an effect - goal is to force speakerphone for incoming intercom calls, regardless of whether the headset button is currently on/off before the intercom call comes in.

1) Ok, i understood your secnario now, but I don't think BLF can work with Intercom in one single button.
2) Still confused me. BLF is to monitor an extension, why do you said it's exact same way with intercom?
3) Yes, jolouis metioned a good way. The auto- answer feature won't be influenced by the "Allow Intercom" disabled, as long as the header has the cooresponding info, the call will be answered automatically.
Also, do you connect the headset on the phone? Does it work properly?
11-22-2016 08:41 PM
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Messages In This Thread
T48G Intercom Auto-answer - cm21 - 11-10-2016, 09:45 PM
RE: T48G Intercom Auto-answer - cm21 - 11-14-2016, 04:30 PM
RE: T48G Intercom Auto-answer - cm21 - 11-15-2016, 03:05 PM
RE: T48G Intercom Auto-answer - cm21 - 11-22-2016, 02:49 PM
RE: T48G Intercom Auto-answer - Travis_Yealink - 11-22-2016 08:41 PM
RE: T48G Intercom Auto-answer - cm21 - 11-28-2016, 08:29 PM
RE: T48G Intercom Auto-answer - jolouis - 11-16-2016, 02:52 PM
RE: T48G Intercom Auto-answer - cm21 - 11-18-2016, 05:08 PM
RE: T48G Intercom Auto-answer - cm21 - 01-17-2017, 04:27 PM
RE: T48G Intercom Auto-answer - engine411 - 03-06-2017, 08:48 PM
RE: T48G Intercom Auto-answer - fraukas - 01-19-2017, 06:51 AM

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