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Issue with multiple accounts and lines on a phone
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Lucia_Yealink Offline
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Posts: 467
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Post: #2
RE: Issue with multiple accounts and lines on a phone
Hi Sir,

About your problem, please see the detail below:
The first problem:
1. can you kindly tell me what is the model and firmware version of your phone?
2. Please kindly provide the level 6 syslog, config.bin and pace trace when the issue reproduce for us to do trouble shooting. About how to get the three files, please refer to the link below:
http://support.yealink.com/faq/faqInfo?id=313

You can send the files to Lucia@yealink.com.

The second question, we support Park linekeys for each account currently. Can you kindly tell me why don't you want to separate Park linekeys for each account?

Best Regards,
Lucia
11-14-2016 07:19 AM
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RE: Issue with multiple accounts and lines on a phone - Lucia_Yealink - 11-14-2016 07:19 AM

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