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Screen wakes on BLF activity (v81)
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celito Offline
DevOps Engineer

Posts: 16
Joined: Oct 2015
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Post: #1
Bug Screen wakes on BLF activity (v81)
Along with the flashing power LED issue mentioned in this post already, we're having an issue after upgrading to v81 that the phone screen wakes up whenever a BLF user's status changes.

Here are the details from my testing.
  • Tested and confirmed on T46 and T48.
  • Phone screen wakes up regardless of if it has simply been dimmed from inactivity, or if the screensaver is on, or if it's in full on power saving mode with the screen off.
  • We do not use any of the audio or visual alerts for BLF pickup so those features are all turned off (features.pickup.blf_visual_enable and features.pickup.blf_audio_enable)
  • I tried turned the new intelligent mode feature off and it made no difference (features.power_saving.intelligent_mode)
  • Happens regardless of it currently being inside or outside of office hours

This is having a real negative impact because users are used to their phone waking up when they are receiving an actual call. Now it lights up every time any BLF key makes or receives a call.

Let me know if you need anything else tested, I would be happy to do it.

(This post was last modified: 11-10-2016 01:59 PM by celito.)
11-10-2016 01:59 PM
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Screen wakes on BLF activity (v81) - brentn - 11-10-2016 01:59 PM

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