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T26P & 38G Don't Save Transferred Call History
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GGLTD Offline
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Post: #4
RE: T26P & 38G Don't Save Transferred Call History
(05-05-2015 06:52 PM)Yealink_Elaine Wrote:  Dear Alex,
This is how it works on Yealink IP phones:
1. AB on call.
2. B transfer call to C by pressing Transfer+C's No..
3. C pick up, the caller ID on C is B.
4. C press Transfer again to quit, AC established. The calller ID on C is A. This is because B has sent some signalling to C to update the caller ID.
Please note that the caller ID will not be recorded. After call finished, the caller ID on C will still be B as it is B that handing over the call to C.

Regards
Elaine

Hi Elaine,

Thank you for getting back to me.

I will have to let the client know that's how it works on Yealink phones.

Do you know if there would be any chance of this functionality being implemented in the future, because I believe they had it on their old phones?

Regards

Alex
05-05-2015 08:21 PM
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RE: T26P & 38G Don't Save Transferred Call History - GGLTD - 05-05-2015 08:21 PM

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